Planning a river cruise or an island trip to Saint Martin? 

With bdtickets, booking launch/ship tickets takes just a few clicks: no queues at the ghat. 

The flow is simple (search → select → pay), and you’ll get launch-specific choices like AC/Non-AC cabins (Single/Double/Family) or Deck seats, plus clear boarding points (e.g., Sadarghat, Inani Jetty, Teknaf). 

Popular routes include Cox’s Bazar ↔ Saint Martin, Cox River Cruising, Inani Jetty Ghat, and seasonal experiences like Saint Martin sunset cruising or night-stay cruises.

What You Need Before You Start

  • Route & Date

Decide your route and travel day (e.g., Cox’s Bazar ↔ Saint Martin, Cox River Cruising, Saint Martin ↔ Chittagong/Teknaf, Inani Jetty Ghat). If flexible, check nearby dates for better cabin availability.

  • Boarding & Landing Points

Know the exact ghat/jetty (e.g., Teknaf, Inani Jetty, Sadarghat) to avoid confusion on the day of travel.

  • Passenger Details 

Full names for all travelers (match ID if possible). Primary traveler will be required to have a NID number.

  • Active Mobile Number

Needed for OTP verification and to receive your e-ticket/SMS link. Use the traveler’s phone if booking for someone else.

  • Payment Method Ready

A working card / mobile wallet / internet banking for a smooth checkout.

  • Cabin/Seat Preference

Decide in advance: AC/Non-AC, Single/Double/Family cabin, or Deck. These sell out quickly on weekends, holidays, and island seasons.

  • Operator Policies 

Skim the cancellation/refund rules shown at checkout: policies vary by route and operator, and often tighten close to departure.

Pro tip: Save a screenshot of the confirmation page and keep your SMS/e-ticket handy. Arrive early at the ghat/jetty; boarding for launches and cruises can start well before departure.

Book on the Website (Desktop or Mobile Web)

  1. Go to Ship/Launch

Open bdtickets.com → choose Ship/Launch.

  1. Search your trip

Select From, To, and Journey Date → click Search.

Tip: If a sailing isn’t available, try the previous/next day.

  1. Choose your vessel & time

Compare operator, departure time, duration, and fare. Click View seats/cabins (or similar).

  1. Pick cabin/seat & points

On the layout, choose AC/Non-AC and Single/Double/Family cabin or Deck seat.

Select Boarding and Dropping (ghat/jetty).

  1. Add passenger details

Enter name(s), NID and mobile number (use the traveler’s phone for OTP & SMS ticket). Add email if you want a copy in your inbox.

Please note: The NID number is only required for the primary traveler (the person registering). For secondary passengers, only the name is necessary.

  1. Review & Pay

Check fare + any fees → choose Card / Mobile Wallet / Internet Banking → complete payment.

  1. Get your e-ticket

You’ll see a confirmation page and receive an SMS/e-ticket link.

Starting this season, a Travel Pass is required. We will include the Travel Pass, issued by the Tourism Board, along with your e-ticket. 

Find it anytime under My Bookings on the site.

Option B: Book on the bdtickets App (Android & iOS)

  1. Install & sign in

Download the bdtickets app from Google Play / App Store → open → sign in or continue with OTP.

  1. Choose Ship/Launch and search

Tap Ship → set From/To/Date → Search.

  1. Select your sailing

Compare operators and departure times → tap View seats/cabins.

  1. Pick cabin/seat & points

Select AC/Non-AC, Single/Double/Family cabin or Deck seat → choose Boarding/Dropping ghat.

  1. Passenger info & payment

Enter traveler names, NID number and mobile → tap Proceed/Pay → choose Card / Mobile Wallet / Internet Banking.

Please note: The NID number is only required for the primary traveler (the person registering). For secondary passengers, only the name is necessary.

  1. Ticket + Travell Pass access

After successful payment, your ticket appears in My Bookings and you’ll get an in-app notification + SMS. You can open the QR/e-ticket from the app on travel day.

Modifying Your Booking

Currently, bdtickets does not support direct modifications to bookings through the website or app. If you need to change your travel date, route, or other details, you must cancel your existing booking and make a new one.

If you’re uncertain about the changes, consult with customer support before canceling to explore all available options.

Cancelling Your Booking

You can cancel your ship ticket through the following methods:

Note: You can book up to 5 seats per ticket, and partial cancellations are allowed. If the Primary Traveler cancels the booking, all seats under that booking will be cancelled as well.

  1. Online via My Bookings:
    • Log in to your account.
    • Navigate to My Bookings.
    • Select the booking you wish to cancel.
    • Follow the prompts to complete the cancellation process.
  2. Customer Support:
    • Call 16460 or 09610016460.
    • Provide your booking details to the support team.
    • Request cancellation assistance.

Note: It’s advisable to cancel your ticket at least 24 hours before the scheduled departure to ensure eligibility for a refund. 

Refund Policy

Refund eligibility and processing depend on the operator’s cancellation policy. Generally:

  • Refundable Tickets: If your ticket is refundable, the refund will be processed after the operator confirms the cancellation. The amount refunded may vary based on the operator’s terms.
  • Non-Refundable Tickets: These tickets are typically not eligible for a refund upon cancellation.

Always check the specific cancellation and refund policies of the ship operator at the time of booking to understand your options.For more detailed information, visit the Cancellation Policy page or contact bdtickets customer support.