Buying bus tickets is no longer a hassle in Bangladesh: bdtickets puts everything in one place.

You can search major routes on the website or app, view live seat maps, compare fares and coach types, and choose the boarding and dropping points that suit you.

Bdticket’s checkout is also simple and secure with flexible payment options.

What You Need Before You Start

Route and date. Where you’re going and when.

Suggestion: weekend or holiday? Book early for better seats.

Active mobile number. Needed for OTP and ticket links.

Tip: double-check the number before you pay.

Passenger name(s). Use correct spelling as on ID (some operators check).
Payment method. Card, bank or mobile banking.
Promo code (optional).

Tip: check the Flash Deals page; you may save money.

Boarding and dropping points.

Suggestion: choose a pickup point you know well to avoid confusion.

Book on the Website (Desktop or Mobile Web)

Follow these steps on bdtickets.com. I’ll keep it short and clear, and add quick suggestions where helpful.

1) Search your trip

Select From, To, and Journey Date. Return date is optional.
Click Search to see available buses.

Suggestion: if your date is flexible, try a nearby day to compare fares and seats.

2) Open seats and choose your options

Click View Seats on your preferred bus to open the seat map.

Pick your seat(s), then choose boarding and dropping points. Then, proceed to the next step.

Fill in Passenger Information (name, phone, email (optional) etc.).

Check if the information you provided is correct.

Decide how you want to proceed:
- Purchase Now → pay immediately, finish the booking in one go.
- Book Only → hold the seats first; you can Pay Now or Cancel Booking from the next screen.

Suggestion: use the traveler’s phone number so ticket SMS and updates reach the right person.

3) Pay securely and get your ticket

You’ll be redirected to the payment screen (Portwallet). Choose Card, Mobile Transaction, or Internet Banking, then follow the prompts to complete payment.
After success, you’ll land on the confirmation page.
Your e-ticket arrives by SMS/email. You can also find it anytime under My Bookings on the site.

Suggestion: keep a screenshot of the confirmation page; it helps at boarding or if you need support later.

Option B: Book on the bdtickets App (Android & iOS)

The process is the same.

All you have to do is install the bdtickets app (PlayStore & AppStore) on your mobile phone.

After that, the steps are similar to before.

Modifying Your Booking

Currently, bdtickets does not support direct modifications to bookings through the website or app. If you need to change your travel date, route, or other details, you must cancel your existing booking and make a new one.

If you’re uncertain about the changes, consult with customer support before canceling to explore all available options.

Cancelling Your Booking

You can cancel your bus ticket through the following methods:

Online via My Bookings:
- Log in to your account.
- Navigate to My Bookings.
- Select the booking you wish to cancel.
- Follow the prompts to complete the cancellation process.

Customer Support:
- Call 16460 or 09610016460.
- Provide your booking details to the support team.
- Request cancellation assistance.

Note: It’s advisable to cancel your ticket at least 24 hours before the scheduled departure to ensure eligibility for a refund.

Refund Policy

Refund eligibility and processing depend on the operator’s cancellation policy. Generally:

Refundable Tickets: If your ticket is refundable, the refund will be processed after the operator confirms the cancellation. The amount refunded may vary based on the operator’s terms.
Non-Refundable Tickets: These tickets are typically not eligible for a refund upon cancellation.

Always check the specific cancellation and refund policies of the bus operator at the time of booking to understand your options.For more detailed information, visit the Cancellation Policy page or contact bdtickets customer support.